Background Check Interim Process Archives


Note: This information has been obsoleted and is retained here for informational purposes only.

Use of Valid Background Check Clearances by Multiple Employers

Effective September 14, 2021, providers who have applicants with pending background checks with DHSS BCU may allow individuals to start work prior to the Background Check Program completing their check IF the applicant has documented proof of having a current Alaska DHSS background check (provisional or complete) for another DHSS provider. The applicant must provide their new employer a copy of the final background check eligibility letter for the other provider, and providers are required to maintain a copy of that eligibly document in the employee's file. Providers who hire employees in this manner MUST provide supervised access to those employees, i.e., to ensure the protection of recipients of services, the provider must maintain a prudent level of awareness of the whereabouts of an individual for whom supervised access is required. Employees working in this way may NOT be the only individual working in a facility or a setting, as another employee must be present to provide the supervised access. The provider's oversight agency will monitor providers to ensure they are in compliance with these requirements, and providers must submit proof of compliance to those agencies upon request. Questions? Please contact your DHSS oversight division.
 

BACKGROUND CHECK INTERIM PROCESS REMAINS IN EFFECT FOLLOWING CYBERATTACK

 
On August 4, 2021, the Alaska Department of Health and Social Services (DHSS) issued a press release announcing the completion of the first step of a three-step process used to respond to the attack of its information technology infrastructure. DHSS has now begun the containment, eradication and recovery phase. At this time, NABCS remains offline and not available for use. Please continue to submit background check applications using the process detailed below. Depending on circumstances, application processing may take up to 15 business days.
 

BACKGROUND CHECK PROGRAM RESUMES PRE-COVID-19 FINGERPRINT REQUIREMENT EFFECTIVE AUGUST 1, 2021

New Applications

All new background check applications submitted on/after August 1, 2021 must include a fingerprint card. Incomplete applications will be pended until all required information, including fingerprint card, is received.
 
Currently, because NABCS is unavailable, applications are submitted via mail, fax, and in person. To expedite the processing of your application, please submit it along with all required materials, including fingerprint card, via mail or in person to DHCS Background Check Unit, 4601 Business Park Blvd., Bldg. K, Anchorage AK 99503. The processing of applications is significantly delayed when the application and required documents are submitted separately. New application submission instructions will be released when NABCS access is restored.
 
The following Background Check Program documents have been updated to reflect this change:
 

Existing Provisional Clearances

Information for individuals who currently have a provisional clearance, but have not submitted a fingerprint card, will be released soon.
 

History

To reduce in-person contact and reduce administrative burdens as patient loads increased due to COVID-19, the Department of Health and Social Services suspended 7 AAC 10.910(a) and 7 AAC 10.910(b)(3), permitting the Background Check Program to issue provisional clearances without fingerprinting. With the expiration of the state disaster declaration, these regulatory suspensions also expire.
 

BACKGROUND CHECK INTERIM PROCESS EFFECTIVE MAY 24, 2021

Please read ALL of the following information, including the INTERIM BACKGROUND CHECK APPLICATION PROCESS attachment, BEFORE calling the Background Check Program. If you have questions after reading the information we have provided, staff will be happy to answer your questions. We ask for your patience, as the Background Check Program is currently experiencing a high volume of calls. Staff are making every effort to ensure continuity of services and to provide alternate means of conducting business while critical platforms are unavailable.
 
Following the recent cyberattack on the DHSS website, NABCS was taken offline to prevent further disruption. The Background Check Program will temporarily rely solely upon a manual process and review of APSIN, CourtView, Prober, OIG, JOMIS, Alaska Professional Licenses, and the National Sex Offender Registry to determine whether a provisional background clearance can be issued.
 
Until further notification:
 
  • all new applications must be submitted using an interim BCP hard copy application.
  • if you submitted an application on or prior to May 17th, and
    • have NOT received an email confirmation of a provisional clearance, you must submit a new hard copy application (PDF) and proof of payment.
    • HAVE here received email confirmation of a provisional clearance, no additional action is necessary.
Read the Interim Background Check Application Process for instructions on completing the new interim hard copy application. 

Third-Party Vendor Background Checks

May 21, 2021
On May 11, 2021, the department allowed providers to use third party background checks while CourtView was down due to the court system cyberattack. If you have been using a third-party vendor, you may continue to use that process for provisional approval through May 23rd. Effective May 24th, the Background Check Program will resume CourtView review of all applications.

This process is subject to change. Any changes will be noticed here and on Alaska Medicaid Health Enterprise, and Alaska DHSS social media (Facebook, and Twitter).

The Department of Health and Social Services (DHSS) Background Check Program (BCP) provides centralized background check support for programs that provide for the health, safety, and welfare of persons who are served by the programs administered by the Department. The BCP program processes fingerprint-based criminal history checks for individuals associated with licensed and/or certified entities under the authority of DHSS or are otherwise eligible to receive payments, in whole or in part, from the Department.

This background check program should not be used for general background check purposes. If you are attempting to obtain a background check for teacher certification, nurse licensure, a concealed weapon permit, an interested person report, or for any other purpose outside of working or volunteering in an entity licensed and/or certified by the Department of Health and Social Services, you should not use this site. Please contact the agencies who issue such permits, certifications, and licenses to determine the correct procedure for obtaining your background check.