Information for Families: Questions or Concerns about Child Care Providers
Individuals with a concern about a provider are encouraged to contact the Child Care Program
Office regional offices nearest them or the Municipality of Anchorage. Child Care Licensing
Specialists investigate complaints received regarding child care providers and document their findings. Information on completed complaint investigations is part of the public file and available
for viewing.
If you have concerns about a child care provider or questions about Child Care Licensing
regulations please contact one of the three regional state offices or the Municipality of Anchorage
listed below.
South Central Regional Office
Frontier Building
3601 C St., Suite 140
Anchorage, AK 99503
Phone: 907-269-4500
Municipality of Anchorage
825 L Street, 3rd floor
Anchorage, AK 99501
Phone: 907-343-4758
Northern Regional Office
Fairbanks Regional Office Building
675 7th Ave Station F
Fairbanks, AK 99701
Phone: 907-269-4500
Southeast Regional Office
Goldstein Building, Room 512-517
130 Seward Street
Juneau, AK 99801
Phone: 907-465-4756
Mailing:
P.O. Box 110640
Juneau, AK 99811-0640
Child Care Assistance Program Service Delivery Area and Agency Contact Information
Central
Serving families and providers in the communities including Cordova, Palmer, Valdez, Wasilla, Willow
777 N Crusey Street, Suite B201
Wasilla, AK 99654
Phone: 907-373-4450
Toll-free: 866-746-4080
Fax: 907-373-4468
Toll-free: 888-415-6868
Office hours:
Monday-Friday 8:00am-5:00pm
Regular closures: Every 3rd Thursday
1:00pm-5:00pm and most holidays
Coastal
Serving families and providers in the communities: Aleutian Chain, Bristol Bay Area, Kenai Peninsula, Kodiak, Kotzebue, Nome
777 N Crusey Street, Suite B201
Wasilla, AK 99654
Phone: 907-373-4450
Toll-free: 866-746-4080
Fax: 907-373-4468
Toll-free: 888-415-6868
Office hours:
Monday-Friday 8:00am-5:00pm
Regular closures: Every 3rd Thursday
1:00pm-5:00pm and most holidays
Municipality of Anchorage
Serving families and providers within the Municipality of Anchorage to include: Anchorage, Bird Creek, Chugiak, Eagle River, Girdwood, JBER
2525 Gambell St. Suite 220
Anchorage, AK 99503
Phone: 907-644-5000
Fax: 907-644-5020
Office hours:
Monday-Friday 8:00am-5:00pm
Regular closures: Every 3rd Thursday
1:00pm-5:00pm and most holidays
Northern
Serving families and providers in the communities including: Barrow, Eielson AFB, Fairbanks, North Pole, North Slope, Moose Creek, Salcha, Tok, Y-K Delta Area
1949 Gillam Way, Ste G
Fairbanks, AK 99701
Phone: 907-265-3100
Toll-free: 855-479-2212
Fax: 907-479-2295
Toll-free: 855-479-2295
Office hours:
Monday-Friday 8:00am-5:00pm
Regular closures: Every other Friday for 1 hour, and 2 hours once per quarter (9:30am-10:30am or 11:30am) as well as most holidays
Southeast
Serving families and providers in the communities including: Angoon, Craig, Gustavus, Haines, Hoonah, Juneau, Ketchikan, Metlakatla, Petersburg, Prince of Wales, Sitka, Skagway, Wrangell, Yakutat
1949 Gillam Way, Ste G
Fairbanks, AK 99701
Phone: 907-265-3100
Toll-free: 855-479-2212
Fax: 907-479-2295
Toll-free: 855-479-2295
Office hours:
Monday-Friday 8:00am-5:00pm
Regular closures: Every other Friday for 1 hour, and 2 hours once per quarter (9:30am-10:30am or 11:30am) as well as most holidays