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Deb Etheridge
Director

Contact Us
Office Hours & Locations

Phone: 800-478-7778
Fax: 888-269-6520
hss.dpa.offices@alaska.gov

Division Overview

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Program Highlights

Partners

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Alaska 2-1-1: Get connected. Get answers. 


Keep your guard up! Read about the current scams:


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Sign up for email or text updates from the Division of Public Assistance.

 

Contact Public Assistance

Upload Documents Here

Using the secure document upload portal is the best way to provide the information we need, faster. If you are emailing us about an existing Public Assistance case, please include your name and date of birth in your email to us so we can quickly identify you.

Tip! Acceptable file types for supplemental documents are:
.bmp, .jpg, .jpeg, .png, .gif, .tif, .tiff, and unprotected (not password protected) .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx.

Other ways to submit information

Email

To avoid delays please send any documents and information by email to hss.dpa.offices@alaska.gov.
 
Secure Messaging is also available at dpa.offices@hss.soa.directak.net (requires a DSM account.)

Fax

DPA’s statewide toll-free fax number is 888-269-6520, and Anchorage area residents can dial 907-269-6520.

Virtual Contact Center

  • Available M-F, 8am to 5pm, you can contact our Virtual Contact Center (VCC) at 800-478-7778.


Statewide DPA Offices

For information about our regional offices, office status, and hours of operation, please visit our DPA Office Locations page.


Benefit Verifications - Out of State Benefits

Verifies Alaska program participation
Email: verifications@alaska.gov

The division reserves the right to refuse service to individuals on the basis of harassment.