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Deb Etheridge

Contact Us
Office Hours & Locations

Phone: 800-478-7778
Fax: 888-269-6520

Division Overview

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Program Highlights


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Alaska 2-1-1: Get connected. Get answers. 

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Contact Public Assistance

Using the secure document upload portal is the best way to provide the information we need, faster. If you are emailing us about an existing Public Assistance case, please include your name and date of birth in your email to us so we can quickly identify you.

Tip! Acceptable file types for supplemental documents are:
.bmp, .jpg, .jpeg, .png, .gif, .tif, .tiff, and unprotected (not password protected) .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx.

Other ways to submit information


To avoid delays please send any documents and information by email to
Secure Messaging is also available at (requires a DSM account.)


DPA’s statewide toll-free fax number is 888-269-6520, and Anchorage area residents can dial 907-269-6520.

Virtual Contact Center

  • Available M-F, 8am to 5pm, you can contact our Virtual Contact Center (VCC) at 800-478-7778.

Statewide DPA Offices

For information about our regional offices, office status, and hours of operation, please visit our DPA Office Locations page.

Benefit Verifications - Out of State Benefits

Verifies Alaska program participation

The division reserves the right to refuse service to individuals on the basis of harassment.