Case Management Services

Overview

Alaska Medicaid provides case management services for patients with serious illnesses, injuries, and some chronic conditions. Nurse case managers help eligible Alaska Medicaid members get access to high-quality, affordable health care and related community services.

Alaska Medicaid provides these services through a contractor, Comagine Health. Their nurse case managers help eligible Alaska Medicaid members by speaking up for them.

 Joining the case management program is optional and requires patients' approval. There’s no pressure to join, and no punishment if they decide not to join.

Who qualifies?

Alaska Medicaid provides case management services for patients with serious illnesses, injuries, and some chronic conditions, Examples of the types of situations that may be eligible for case management assistance include:

• Chronic illnesses such as diabetes, asthma, and congestive heart failure
• Acute catastrophic injuries, such as multiple trauma, head injuries, spinal cord injuries, and amputations
• Burns, wounds, and non-healing ulcers
• Organ transplants
• Cancer
• Terminal illnesses
• Neonatal complications

How to sign up

Case management services can be initiated by:

• a recipient or their family member
• a recipient's physician, hospital, or other medical provider
• HMS (Healthcare Management Solutions, LLC)
• Community, state, or other agencies

Find the Case Management (CM) Referral Form here:

Upon receiving the referral form, a Comagine Health nurse case manager will contact the recipient and/or family to discuss their health care needs. 

How to use

Available Case Management Services include:

• Assessing the recipient's personal situation and challenges
• Providing information, resources, and referrals to support treatment and coverage options
• Working with the recipient, their family, physician, and other medical providers to develop a coordinated care plan for management of the recipient's illness or injury
• Coordinating services provided by the professionals involved in a recipient's care to work together to best meet health management goals

Resources

Contact Comagine Health

Comagine HealthPhone: 907-770-7525Toll free: 888-578-2547Monday-Friday, 8 a.m.- 5 p.m. Alaska Time