Sign In
Skip to content
Help us improve our website by providing your valuable feedback

Deb Etheridge

Contact Us
Office Hours & Locations

Phone: 800-478-7778
Fax: 888-269-6520

Division Overview

Work For Us!
   Video clip iconVideo

Program Highlights


Upload Documents Here

Alaska 2-1-1: Get connected. Get answers. 

Keep your guard up! Read about the current scams:

Sign up for email updates iconDPA Updates
Sign up for email or text updates from the Division of Public Assistance.




Medicaid provides medical coverage to low-income Alaskans. Eligible groups include low-income children, pregnant women, families, adults without dependent children between the ages of 19 and 64, the elderly, blind and the permanently disabled. There is no time limit and many working families may qualify. The Division of Public Assistance determines eligibility for this program.

☎ Medicaid eligibility: 800-478-7778
☎ Medicaid coverage or billing: 800-780-9972

Save time, Update your contact information online!Medicaid Renewals

Alaska returned to the regular pre-pandemic process of Medicaid annual renewals beginning April 1, 2023.

Update your contact information online with our Medicaid Information Update Form or learn more on our Medicaid Renewals page.


    the fastest way to see if you’re covered
    (Older age or disability applicants are encouraged to use a paper application at this time)
  • Complete a paper Application for Services and send by mail, fax, email, in-person/lobby drop box, direct secure messaging (requires a DSM account), or through a fee agent.
  • Contact the Virtual Contact Center 800-478-7778 (TDD/Alaska Relay: 7-1-1) and apply for benefits over the phone
  • Visit and Click on ARIES Self-Service Portal under Services for Individuals.


  •  February 8, 2024 - Scam Alert!
    SNAP recipients continue to report calls from an 866 number that mimics the Public Assistance automated phone system and asks recipients to dial in their SNAP/EBT number. You should NEVER give out your SNAP/EBT number over the phone to unauthorized parties.

    If you receive this call, simply hang up. If you mistakenly provided information, you can contact the EBT HelpDesk using the number on your card. The State of Alaska is using all means available to address this matter with law enforcement agencies.

  • January 31, 2024 - Scam Alert!
    Ignore calls from an 866 number asking for your EBT information. This is not a valid number for the State of Alaska. Please refer to official numbers on your public assistance documents or on our website as needed.

More help