Medicaid Provider Assistance Services Section
Manage Medicaid provider enrollment services
Who we are
The Department of Health partners with our contractor, HMS Gainwell, to manage the Medicaid provider enrollment services and provide fiscal agent services for Alaska Medicaid claims processing.
What we do
As a fiscal agent, HMS will perform functions related to provider enrollment, provider inquiry, claims processing, service authorizations, appeals, fair hearings, and member/provider call centers for selected services.
Resources
Where to go
Visit the Alaska Medicaid Health Enterprise website to access current provider resources, enrollment information, and training opportunities.
Find out moreFor information or assistance with Medicaid provider enrollment, you may contact HMS Gainwell at AK-enrollment@gainwelltechnologies.com or (800) 770-5650 (Option 1,2).
Visit the Behavioral Health Medicaid Provider Assistance Services for behavioral health-specific information such as provider service manuals, services rates, and applications:
Behavioral Health Medicaid Provider Assistance