Centralized Reporting
Report abuse or neglect in assisted living homes or by care providers
Overview
Centralized Reporting makes it fast and easy for anyone to make urgent or required reports. It also helps make sure the reports get to the right people.
We use centralized reporting for:
- Reports of harm of vulnerable adults
- Mandatory incident reports or reports of harm in assisted living homes
- Critical incident reports for people in programs managed by Senior and Disabilities Services (SDS), like waiver, personal care assistance, grant, and general relief services
- Complaints about service or care provided under SDS programs
- Complaints about assisted living care
Who qualifies?
Anyone can use this system to make a report or file a complaint. Certain people, like "mandated reporters" and providers, are required to file certain reports.
Plan for weekly Sunday down times
Every Sunday, for at least some time between 2 p.m. and 8 p.m. Alaska Daylight time, the Centralized Reporting system is down for service. This is when our team takes care of the system and makes regular updates to keep it secure and safe.
Please do not plan to use the system during this time.
Submit a report
Click the button below and complete the form to submit your report.
Submit a ReportIf you need to make a report of harm while the Harmony system is down for service, complete the Report of Harm for the Protection of Vulnerable Adults and fax it to centralized reporting at 907-269-3648.
For other options on how to make a report when the system is down, or information about Alaska Statute 47.24.120, go to Adult Protective Services.
The Death of Participant form is no longer needed. The questions from that form have been incorporated into the Centralized Web Intake Report. Please answer all the questions in full in the "Incident Information" and "Description" sections.
For information regarding Alaska Statutes 7AAC 75.340, & AAC 10.1010 and AS 47.32. 200 go to: Health Care Services Assisted Living Program.
If you have questions about what may be reported via this link, contact your oversight agency at:
- HCS Residential Licensing 907-269-3640
- SDS Quality Assurance 907-269-3666
- Central Intake Unit at 1-800-478-9996