Division of Public Assistance (DPA)
Help Alaskans meet basic needs and achieve independence
Important update
Starting November 5, 2025, the Alaska Division of Public Assistance will issue half of the regular November SNAP benefit to households that were already approved for November. This partial benefit is being released based on new federal guidance from the U.S. Department of Agriculture.
Based on the information we have today, we anticipate Alaskans will start to receive their first payment this week. If you have a question about your benefit amount, please call 1-888-997-8111.
Governor Dunleavy issued a Declaration of Disaster Emergency on November 3 in response to the federal government shutdown and the resulting suspension of federal SNAP funding.
We continue to coordinate closely with state leadership and federal partners to determine next steps.
- Important SNAP update for November (last updated 11/5/2025)
- Western Alaska Disaster SNAP and Medicaid Help (last updated 10/20/2025)
- What is H.R. 1, and why does it impact Supplemental Nutrition Assistance Program (SNAP) benefits? (last updated 10/27/2025)
- LIHEAP funding update (last updated 10/29/2025)
Who we are
The Division of Public Assistance (DPA) helps Alaskans by providing public assistance programs that support basic needs and self-sufficiency. We work to help people and families become independent by promoting the value of work and improving well-being. Our programs offer resources like food, financial aid, and child care assistance to those who need them. With offices across Alaska and partners in rural areas, we make sure these services are available to everyone.
What we do
We provide programs to help Alaskans with basic needs, independence, and a better life by:
- Promoting self-sufficiency: Help families with tools and a plan to support themselves
- Providing safety net services: Deliver important services like food, housing, and child care
- Supporting Alaskans in need: Making work a better option than welfare for long-term stability
- Working together: Partner with clients, staff, and other organizations to deliver services effectively and efficiently
- Improving outcomes: Measure how our team is doing and focus on improving outcomes for the people we serve
Resources
Better than email: DPA’s secure document portal
Upload your documents directly to DPA through our secure document upload portal.
Note: For Providers and Clients of Long Term Care Only
Alaska Connect: Our client portal
The Alaska Connect client portal makes it easier to work with DPA. Sign up through myAlaska, or use your existing myAlaska account, to access your personal space. You can apply for public assistance, renew benefits, report changes, and upload documents all in one place.
If you prefer not to use the portal, you can still access our services through our website, offices, or virtual contact center.
Office locations
Office hours & services
Office hours are from 9 a.m. to 4 p.m. Interviews are closed off at 3 p.m. to allow time to complete them before the end of the business day. Unless otherwise noted, Regional Offices offer full-service Monday through Thursday, with limited clerical service on Friday. The services offered in the Sitka office is limited to general inquiries at this time
Language interpretation services
DPA provides free language interpretation services. Callers can contact the Virtual Contact Center in their preferred language by using the numbers listed for commonly spoken languages on our Foreign Language Support page.
Related Services
Related Education
Contacts
Trainings
Related Organizations
Contact us
DPA: Services
Virtual Contact Center: 800-478-7778 (TDD/Alaska Relay: 7-1-1)