Shawnda O'Brien
Director
Division of Public Assistance
Public assistance promotes self-sufficiency and provides basic living expenses to Alaskans in need. Read more…
Our programs help with:
October 3, 2022 - Language Interpretation Services
Did you know that DPA offers no-cost language interpretation services for people when they interact with the department? Callers can reach the division’s Virtual Contact Center in their preferred language, by using the numbers provided for commonly spoken languages that are listed on our Foreign Language Support page.
- October 3, 2022 - Tips when calling the VCC
- September 13, 2022: The Virtual Call Center (VCC) is limiting options for callers on Wednesdays. Read more about our new
Wednesday Service Schedule to know what to expect and how to find the right queue.
- July 1, 2022: Don’t risk a gap in your Medicaid coverage!
No one knows yet when the Public Health Emergency will end, but the Divsion of Public Assistance wants you to be aware of these upcoming changes so you can be prepared and prevent any disruption of benefits.
- June 30, 2022: Director’s letter about changes to supplements for SNAP recipients
- June 24, 2022: Director's message regarding 2022 WIC service changes
- May 13, 2022: Director’s letter about supplements for Temporary Assistance recipients
- May 12, 2022:Director’s letter about supplements for Heating Assistance recipients
- February 18, 2022: Voluntary recall for certain powder formulas, including Similac, Alimentum, and EleCare
- January 13, 2022: Phishing Alert!
- December 20, 2021: One Fax Number for All Division of Public Assistance Offices
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