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Deb Etheridge
Director

Contact Us
Office Hours & Locations

Phone: 800-478-7778
Fax: 888-269-6520
hss.dpa.offices@alaska.gov

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Keep your guard up! Read about the current scams:


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Division of Public Assistance

 

Public assistance promotes self-sufficiency and provides basic living expenses to Alaskans in need.
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News & Updates

  • ​Alaska Connect Portal

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    Exciting News!  Introducing Alaska Connect, our new client portal:

    We are thrilled to announce the launch of our brand-new client portal Alaska Connect, designed to enhance your experience with the Division of Public Assistance. When you sign up through myAlaska or if you already have an existing myAlaska account, you can access your own personal space where you can apply for public assistance programs, renew your benefits, report changes and upload documents all in one place. 

    We are excited to offer this new user-friendly option for Alaskans who use Public Assistance. More improvements are on the way as we modernize online services and improve the client portal, to include things such as reviewing notices, application status, benefits, and much more. Those Alaskans that do not wish to sign up for the portal can still access our services through our website, offices, and virtual contact center.

  • Scam Alert!
    SNAP scams are on the rise in Alaska. Protect your benefits by:

    • Changing your card PIN on a regular basis,
    • Never giving out your card or PIN number,
    • Check the credit card machine at check out for skimming machines by gently tugging on the machine before inserting your card.


    If you are a victim of benefit fraud, make a report to your local police department and then contact us. We may be able to replace benefits.

    For more information on SNAP and what to do if you are a victim of SNAP fraud visit our SNAP webpage.

  • Better Than Email: DPA’s New Secure Document Portal
    Upload Documents Here
    The Division of Public Assistance (DPA) now has a portal where you can upload documents directly: The secure document upload portal.

  • Visit the DPA Offices in Kenai and Homer!
    Residents of the Kenai and Homer areas can now receive same day service at their local DPA Office. See the new DPA office on YouTube.​​

  • ​Pregnant Women Medicaid Changes
    In a significant step toward enhancing maternal healthcare access, the Alaska Department of Health (DOH) is implementing changes to coverage for “Pregnant Women Medicaid.” The income limit is being increased from 200% of the Federal Poverty Level to 225%, and postpartum coverage is being extended from 60 days after pregnancy to 12 months. For more information about the postpartum extension, see our Postpartum Coverage Extension FAQs.
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    Medicaid Renewals, Stay Covered. Get ready to renew!

  • Medicaid Renewals
    Alaska will return to the regular pre-pandemic process of Medicaid annual renewals beginning April 1, 2023. When it is your turn for renewal, we will recheck your eligibility to make sure you still qualify for coverage.
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  • Language Interpretation Services
    Did you know that DPA offers no-cost language interpretation services for people when they interact with the department? Callers can reach the division’s Virtual Contact Center in their preferred language, by using the numbers provided for commonly spoken languages that are listed on our Foreign Language Support page.
 

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