Health Facilities Licensing and Certification Unit
Ensuring providers deliver safe and quality health care for all Alaskans
Who we are
We inspect health facilities statewide to ensure they meet state and federal standards and investigate complaints against them. Our goals are to ensure providers deliver safe, quality services and to support high-quality health care for all Alaskans.
Our team includes registered nurses, life safety surveyors (certified fire inspectors), and support staff.
What we do
We inspect health care facilities across Alaska unannounced. Visits may last 1-5 days, depending on facility size and type.
During inspections, we review medical records, observe care, interview staff, patients, and families, check policies, and inspect building conditions. These inspections are required by state and federal law. Health facilities must renew their licenses every two years.
Health Facility Complaints Reporting
As required by law, we maintain a dedicated reporting line for health facility complaints.
Health Facility Complaint FormComplaints can also be submitted to HFLC using the following contact methods:
Mail:
Health Facilities Licensing & Certification
Attn: Complaint Coordinator
4601 Business Park Blvd., Bldg. K
Anchorage, AK 99503
Phone: (907) 334-2483
Toll-Free: (888) 387-9387
Secure Fax: (907) 334-2682
Secure Email (for those with a Direct Secure Messaging account): DHCS.HFLC@hss.soa.direct.net
Resources
HFLC list
The current State licensing period for all facilities runs July 1, 2024 to June 30, 2026 unless otherwise noted for facilities currently on a provisional license.
Health Facilities & Certification Facility ListIf the information on our list for your facility is incorrect, please email it to the address in "Contact us," below.
Facility types (provider types)
Our office is responsible to license and certify health facilities throughout the state of Alaska. For facilities that take part in federal Medicare and Medicaid programs, certification takes place through an agreement with the Centers for Medicare and Medicaid Services (CMS). For information on licensing and certification, see Health Care Facility licensing, in Resources.
We license and/or certify:
- Ambulatory Surgery Centers (ASCs)
- End Stage Renal Disease Facilities (ESRDs)
- Federally Qualified Health Care Facilities (FQHCs)
- Freestanding Birth Centers (FBCs),
- Frontier Extended Stay Clinics (FESCs)
- Hospice agencies (full-service, volunteer, and inpatient)
- Home Health Agencies (HHAs)
- Hospitals, including General Acute Care (GACHs), Long-Term Acute Care (LTACHs), Critical Access (CAHs) and Rural Primary Care (RPCHs)
- Outpatient Physical Therapy and Speech Therapy Providers (OPTs and OSTs)
- Residential Psychiatric Treatment Centers (RPTCs) and Psychiatric Residential Treatment Facilities (PRTFs)
- Rural Health Clinics (RHCs)
- Specialty Hospitals (Psychiatric, Substance Abuse and Rehabilitation)
- Subacute Mental Health Facilities