Deb Etheridge
Director

Contact Us
Office Hours & Locations

Phone: 800-478-7778
Fax: 888-269-6520
hss.dpa.offices@alaska.gov

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DPA Updates
Sign up for email or text updates from the Division of Public Assistance.

 

Exciting News!  Introducing Alaska Connect, our new client portal:

We are thrilled to announce the launch of our brand-new client portal Alaska Connect, designed to enhance your experience with the Division of Public Assistance. When you sign up through myAlaska or if you already have an existing myAlaska account, you can access your own personal space where you can apply for public assistance programs, renew your benefits, report changes and upload documents all in one place. 

We are excited to offer this new user-friendly option for Alaskans who use Public Assistance. More improvements are on the way as we modernize online services and improve the client portal, to include things such as reviewing notices, application status, benefits, and much more. Those Alaskans that do not wish to sign up for the portal can still access our services through our website, offices, and virtual contact center.

SNAP Applicants, please note:

An online application is available on our new Online SNAP Application page.

Medicaid Applicants, please note:

Income-based Medicaid applicants are encouraged to apply at www.healthcare.gov. This is the fastest way to see if you’re covered.
Or visit the ARIES Self-Service Portal on my.alaska.gov.

Supplmental Documentation:
Use our Secure Document Upload Portal to quickly and easily submit any requested information.

Need to report a change? Save a trip to the office or long waits on the phone by submitting your changes securely online.

An electronic application is not available for programs other than SNAP and Medicaid at this time. Use the links below to apply for other services:

• Complete a paper Application for Services and send by mail, fax, email, in-person/lobby drop box, direct secure messaging (requires a DSM account), or through a fee agent. See our Contact Us page for more information.
• Contact the Virtual Call Center 800-478-7778 (TDD/Alaska Relay: 7-1-1) and apply for benefits over the phone.

Older age or disability Medicaid applicants should only use the following (paper) application at this time:

 

Other Applications

• Senior Benefits Program: Application
  
• Heating Assistance Program: Application
  One benefit is issued per “season” which runs from October 1 through August 31. Outside those times, visit a local office for an application or ask the Heating Assistance Office at 800-470-3058 or liheap@alaska.gov.
• Medicaid Application for Adults and Children with Long Term Care Needs
  i.e., Nursing Home, Home and Community Based Waiver, and Disabled Children at Home (TEFRA.)
  
• WIC (Women, Infants and Children) Program:
  Call the WIC clinic closest to you. You can find clinics near your location by entering your zip code on WIC Signup page or by selecting a clinic from our WIC Clinic contact information page.
  Download and complete the paper forms and call the WIC clinic closest to you. Paper forms include:
  
  • Family Information
    Complete one form for the whole family.
  • Pregnant Women Application
    Complete one form for every pregnant woman in the family.
  • Postpartum/Breastfeeding Application Form
    Complete for a woman who has a baby (less than six months old) taking formula or a woman who is breastfeeding a baby (that is less than one year old).
  • Infant Application Form
    Complete one for every infant in the family, age birth to one-year-old.
  • Child Application Form
    Complete one for every child in the family who is one- to five-years-old.
• Child Care Program Office:
• Information for Families
• Service Delivery Areas (map)
• Child Care Assistance Contact Information
  Be sure to scroll down to the contact information that corresponds with the office located on the map.
  
• CC08 - Child Care Assistance Application
• CC24 - Health Status Report
• CC36 - Employment Statement
• CC37 - Family Report of Change
• CC38 - Monthly Tip Ledger
• CC39 - Self-Employment Income / Deduction Worksheet
Provider forms are available at the Child Care Services Forms section of the Child Care Program Office website.